Last updated: January 2025
These Terms and Conditions ("Terms") govern your use of the website at capitalsrecoverygroup.com and the legal services provided by Capitals Recovery Group ("we", "us", "our", "the Firm"). Please read these Terms carefully before using our website or engaging our services.
By using our website or submitting a claim enquiry, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Capitals Recovery Group is a solicitor practice authorised and regulated by the Solicitors Regulation Authority (SRA). Our SRA number is [INSERT SRA NUMBER]. We are registered in England and Wales. Our registered office address is [Your Address].
We provide legal services in connection with financial recovery claims, including but not limited to: PPI claims, financial mis-selling claims, data breach claims, flight compensation, mis-sold mortgage and loan claims, and fraud recovery (including credit card scams, investment fraud, cryptocurrency fraud, and romance fraud).
All legal services are subject to a separate Client Care Letter and Conditional Fee Agreement (No Win No Fee Agreement) which will be provided to you before we commence work on your matter.
We operate on a Conditional Fee Agreement (CFA) basis, commonly known as "No Win No Fee". This means:
You have the right to cancel your agreement within 14 days of signing without incurring any fees (cooling-off period). Detailed terms are contained in your individual Client Care Letter.
Our initial case assessment is provided free of charge and with no obligation to proceed. Submitting an enquiry form does not create a client-solicitor relationship. That relationship is only established when you have received and signed our Client Care Letter and Conditional Fee Agreement.
In order for us to act on your behalf, you agree to:
The content on this website is provided for general information purposes only and does not constitute legal advice. You should not rely on any information on this website as a substitute for professional legal advice tailored to your specific circumstances.
You agree not to:
All content on this website, including text, graphics, logos, and design, is the property of Capitals Recovery Group and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
We are committed to providing a high-quality service. If you are unhappy with any aspect of our service, please contact us in the first instance at cases@capitalsrecoverygroup.com. We have a formal complaints procedure available on request.
If we are unable to resolve your complaint, you may refer it to the Legal Ombudsman at www.legalombudsman.org.uk or by calling 0300 555 0333. Time limits apply.
You may also raise concerns with the Solicitors Regulation Authority (SRA) at www.sra.org.uk if you believe there has been professional misconduct.
To the maximum extent permitted by law, we exclude all liability for loss or damage arising from your use of this website, except where such loss results from our negligence, fraud, or breach of statutory duty. We do not guarantee that this website will be uninterrupted or error-free.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
These Terms and any dispute or claim arising from them shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised date. Your continued use of our website after any changes constitutes acceptance of the revised Terms.
For any queries regarding these Terms, please contact us:
Capitals Recovery Group
[Your Address]
Email: cases@capitalsrecoverygroup.com
Tel: +44 7341 985045
